Steven Cavazos – Methodist Healthcare Ministries of South Texas, Inc.

Capacity Building Series: The Power of Nonprofit Storytelling

Steven Cavazos on June 27, 2025

Once upon a time… we all know a great story beginning with this phrase, and it is a great example of how stories stick with us over a lifetime.

Think of a favorite adventure from your life. This could be a favorite day, activity, work event, trip, or any situation to utilize as the framework for your story. Now consider all the details you would include to describe the story to engage your audience and give them context and a sense of your experience.

Storytelling engages the sensory cortex in the brain, which allows the audience to feel, hear, taste, and even smell your story. Neural activity increases by five times when listening to a story, and Cognitive Psychologist Jerome Bruner suggested that stories are remembered 22 times more easily than data, facts, and statistics.

There can be immense power in utilizing nonprofit storytelling to convey the mission, vision, values, and impact of your organization. There is always an amazing story to be told weaving together the origin, purpose, and outcomes that showcase a nonprofit’s mission. A well-crafted story will make the information shared more personal and prompt an emotional response in the audience, making a stronger connection to the message.

Necessary pieces of a compelling story:

relatable details

expressive language

a problem to solve

a clear call to action

A focused effort on crafting the story of your nonprofit will allow a common message to be shared throughout the organization and beyond, garnering more support among staff, volunteers, and donors.

Utilizing Visuals & Data

Combining visuals with your nonprofit story is incredibly effective. Photos and videos have a way of grabbing the attention of your audience differently than words alone. People are accustomed to visuals being included in information and marketing, which makes it a necessary practice for nonprofits. Sharing visuals will connect your audience even more to the story with a picture of people, activities, and the valuable impact being made. For example, a potential donor may not remember your exact mission, but they will remember a video they saw telling the story of a local family experiencing job loss and food insecurity who found resources through your organization.

Your nonprofit probably collects data for various needs such as grant reporting and tracking outcomes. This rich data can be used to make your storytelling even stronger. Data can be put into charts or graphs to create a clear visual to accompany your story, and there are also many programs you can use to create infographics.

Canva is an online graphic design tool with many premade templates, including infographic templates, and they offer a nonprofit discount giving you access to Canva Pro for FREE! Additional tools to create graphics are Infogram, Google Data Studio, Tableau, and many others. Put your good data to use in your storytelling!

Empowering Advocates & Inspiring Action

With good storytelling, your nonprofit can inform, inspire, and catalyze the audience to take action to support your organization. Empowering advocates to tell your nonprofit story is a way of amplifying the message being shared, and building essential connections with your community, volunteers, board members, funders, and donors.

Storytelling traditions have existed across generations and can both identify and uplift community values. Participatory storytelling can be utilized as a strengths-based approach to co-creating stories involving specific examples from clients and within communities being served.Client testimonials add incredible value to your storytelling and give life to facts and information about the organization’s accomplishments.

Strong storytelling is a powerful tool for nonprofits to connect with donors, build trust, and demonstrate impact, ultimately leading to increased fundraising and donor retention. Creating an emotional connection with donors, volunteers, and the community with a great story will help people remember your cause and may be a great entry point to build stakeholders for your organization.

Tell the world your WHY!

· Free, on-demand training from Candid.org about how to use a simple storytelling framework to enhance the clarity of digital communications, create a digital communication strategy, and identify the most effective social media platforms: https://learning.candid.org/digital-storytelling-how-to-engage-and-activate-your-supporters-online/293214/scorm/2qqct3nq4yicr

Matters of the Mind: Upcoming Mental Health Event Brings Tools and Resources to the Community

Steven Cavazos on April 25, 2025

Everyone feels and expresses their emotions differently; people are unique in how they reflect, process, or even suppress their feelings. It’s natural to experience a wide range of emotions and expressions. However, not understanding them can be harmful to our well-being.

May is Mental Health Awareness Month, and Methodist Healthcare Ministries of South Texas, Inc. (MHM) recognizes the importance of providing educational resources to the community. The upcoming Nurturing Our Well-Being: A Celebration of Mental Health will bring together a variety of tools and experts at the Dixon Health & Wellness Center.

The event is free and open to the public and will include a produce market, live music, and a baila class. In addition, there will be several activities that are focused on well-being such as breathing exercises, drum circles, and chair yoga.

Team members from MHM’s Behavioral Health department explain that mental health challenges are more common than many realize—but a lack of understanding can lead to deeper issues that may impact future generations.

The Silent Struggle:

Click image to enlarge.
https://www.nami.org/about-mental-illness/mental-health-by-the-numbers/

Mental health illness affects millions of Americans and their everyday lives.

Numbers at a Glance

1 in 5 U.S. adults experience mental illness each year

1 in 20 U.S. adults experience serious mental illness each year

1 in 6 U.S. youth deal with mental health disorders There are several types of mental health conditions that affect people differently and the way they relate to others.

There are several types of mental health conditions that affect people differently and the way they relate to others.¹

Common Conditions

Anxiety Disorders

Bipolar Disorder

Depression
Posttraumatic Stress Disorder
Borderline Personality Disorder

From Struggle to Support:

There are many symptoms and signs linked to mental illness—from constant worrying and substance abuse to physical pain, such as headaches and stomach aches. ²

MHM Regional & Clinical Counseling Manager, Leslie Frazier, explains how these symptoms can affect various aspects of life, “Mental illness can impact several parts of a person’s life, from stress that leads to headaches, to irritability that leads to anger. The struggles in our mind have physical impacts on our daily life.”

“The struggles in our mind have physical impacts on our daily life.”
Leslie Frazier, MHM Regional & Clinical Counseling Manager

However, people may not always recognize when something is wrong, or they may not know where to look for answers. Celina Gonzalez, Behavioral Health Supervisor reminds others, “We are here to help and find possible solutions.”

MHM’s Behavioral Health Department provides bilingual services at its San Antonio based clinics; the Wesley Health & Wellness Center and Dixon Health &Wellness Center, including parts of its 74-county service area:

Explore Our Services

One-to-one counseling

Group counseling

Educational case management

Resource support

https://www.mhm.org/our-work/programs-services/

The Path to Recovery and Resilience:

Although mental health challenges can lead to feelings of isolation, Frazier reminds people they do not have to suffer in silence, “We want anyone feeling mental strain or illness to know that they are seen and that there are so many people and professionals available.” By raising awareness in the community, individuals and families can be equipped with the knowledge and resources that can be both life-changing and lifesaving.

Gonzalez believes the upcoming event will be an opportunity to strengthen community bonds and instill healing and hope, “It is our hope that everyone feels the embrace of our organization and that they feel safe and supported as they journey through nurturing their well-being.”

“It is our hope that everyone feels the embrace of our organization and that they feel safe and supported as they journey through nurturing their well-being.”
Celina Gonzalez, MHM Behavioral Health Supervisor

Each person’s experience with mental health is different, and it’s not uncommon to sometimes feel alone. These silent struggles often stem from stigma, which is fueled by misconceptions or feelings of shame surrounding mental health. This is why community events play such an important role in showing that support and solidarity are all around us. Through open conversations, people can realize there is help—and that hope is always possible.

MHM is committed to its core mission of “Serving Humanity to Honor God,” and will continue to offer accessible resources that aim to lift people up in mind, body, and spirit. By connecting the community with helpful tools and knowledgeable experts, people can begin to shift from outdated stigmas toward a sense of empowerment and strength.

Nurturing Our Well-Being: A Celebration of Mental Health will begin at 9 a.m. on Saturday, May 17 at the Dixon Health & Wellness Center. For more information on the event, [click here].

Methodist Healthcare Ministries Awards Texas A&M University School of Public Health $5 Million to Continue South Texas Safe Water Project

Steven Cavazos on April 1, 2025

San Antonio (March 31, 2025) Methodist Healthcare Ministries of South Texas, Inc. (MHM) announced it will continue partnering with the Texas A&M University School of Public Health on the South Texas Safe Water Project through 2028. The $5 million, four-year grant will enable Texas A&M to further identify sustainable solutions for critical water quality and public health challenges in the underserved Cameron, Hidalgo, Starr and Willacy counties in South Texas. The funding was announced at a community presentation held at Texas A&M’s Higher Education Center in McAllen on January 30.

“Our work with Texas A&M on the South Texas Safe Water Project is only just getting started as we plan to use the data from this first phase to inform public policy and expand our partnership into other communities,” said Jaime Wesolowski, President & CEO of Methodist Healthcare Ministries. “We want to dig deeper, literally, by also taking soil samples to examine the full depth of this crisis. The health outcomes and outlook for those we serve shouldn’t be limited by the water they drink. We are committed to learning more and supporting policies and innovative solutions that restore clean water and improve well-being for all.”

The South Texas Safe Water Project will continue to be led by Texas A&M public health researchers Garett Sansom, DrPH and Taehyun Roh, PhD as the Principal Investigators. The project continues the work that began with dual, two-year pilot studies conducted by Texas A&M researchers in collaboration with MHM announced in 2022.

The first project assessed the exposure to arsenic and other heavy metals from drinking water sources in residents of colonias along the Rio Grande border and implemented interventions to reduce it. The second project introduced community-based participatory research concepts to high school students in the region.“ The new, four-year project will build on the success of our collaboration with Methodist Healthcare Ministries to provide sustainable solutions for improving water quality, strengthen community resilience and foster long-term, positive health outcomes,” Sansom said.

2022-2024 study revealed significant heavy metals in colonia residents’ drinking water.

Doctors Sansom, Roh, and another Texas A&M public health researcher, Lindsay Sansom, PhD, found uranium, nickel and arsenic in 100 percent of the potable water samples taken from 203 homes in the studied colonias. They also found evidence of long-term arsenic exposure in all the participants’ toenail and urine samples and vitamin deficiencies associated with exposure in one third of the participants.

“Water is a particular concern in the colonias because arsenic is prevalent along the South Texas border with Mexico and because most residents get their water from systems that are old, poorly maintained and may not meet state or federal standards for drinking water,” Roh said.

Heavy metals, such as lead, mercury and arsenic, are found naturally in soil and water in many regions of the United States. High levels of most heavy metals, however, are associated with major health problems, including cancer, cognitive issues and developmental delays. Children and pregnant women face the highest risk.

Local stakeholders shaped priorities, shared findings and laid the foundation for next steps

To address water quality and other health issues, the researchers used a community-based participatory research model to ensure collaboration with colonia residents and other local stakeholders at every stage, from determining the research priorities to disseminating the findings. This was achieved through input and advice from three community advisory boards with 60 members including promotoras—community members who receive specialized health-related training—nonprofit leaders, and residents.

“The concerns that the community members shared with us helped to determine the research process and also built trust between everyone involved,” said Lindsay Sansom. “Strong community engagement and established trust led to high rates of resident participation: more than 96 percent on survey completion and more than 80 percent in collecting urine and toenail samples for heavy metals testing.”

Local teens became “citizen scientists,” empowered to assess and improve environmental hazards

The second pilot study involved working 1:1 to help 14 high school-aged students become “citizen scientists” with a deep understanding of the water quality problems in their communities as well as how to pursue possible remedies through research and environmental justice advocacy.

“It’s not enough for us to simply tell the people who live there about what we’re doing,” said Garett Sansom. “This effort will make a long-term difference only to the extent that those who live with these environmental challenges understand all aspects of what’s going on with their water—and why—and also are empowered to seek and implement improvements.”

In addition to learning about where contaminants such as lead and arsenic come from and how they affect the health of those in their communities, the students were trained in water sampling techniques. At the end of the program, the students received Citizen Science Certificates in a graduation ceremony at the Texas A&M McAllen campus.

“The student participants reported that not only were they satisfied with what they learned, but the experience also increased their likelihood to pursue higher education,” Lindsay Sansom said. “This example offers a model of sustainability for continued engagement and advocacy by residents of all ages—while inspiring some to pursue careers in STEM fields.”

Building on this foundation of research and advocacy in 2025-2029

The South Texas Safe Water Project installed more than 400 water filters in the colonias, leading to a 63 percent reduction of arsenic by the pilot study’s end. These promising results led colonia residents, state and local government officials, public health experts and academic researchers to participate in a two-day workshop in San Antonio in October 2024. There, they focused on water quality issues and other public health risks and identified policy solutions, programmatic interventions and areas where additional research might be required.

“The policy recommendations prescribed as a result of this study will be a powerful tool that our policy and advocacy team can use to push for change during the 89^thTexas Legislative Session,” said Christine Yanas, Vice President of Policy & Advocacy for MHM. “Having the data to strengthen the case for action will solidify the support from state policymakers to drive impactful changes at the local level.”

Now, the additional grant funding will enable the Texas A&M-MHM collaboration to build on and expand their previous efforts. The three overarching goals are to identify and address water quality and other environmental hazards by working directly with policymakers, to empower more community members to act on these issues and to use cutting-edge research methods to drive further collaboration.

“We believe this critical investment will not only advance the long-term health and well-being of people in South Texas but also will provide a scalable model that could benefit people in similarly underserved regions,” Roh said.

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About Methodist Healthcare Ministries of South Texas, Inc.: Methodist Healthcare Ministries of South Texas, Inc. is a private, faith-based not-for-profit organization dedicated to creating access to health care for the uninsured through direct services, community partnerships and strategic grant-making in 74 counties across South Texas. Guided by its mission of “Serving Humanity to Honor God,” Methodist Healthcare Ministries’ vision is to be the leader for improving wellness of the least served. The mission also includes Methodist Healthcare Ministries’ one-half ownership of the Methodist Healthcare System, the largest healthcare system in South Texas, which creates a unique avenue to ensure that it continues to be a benefit to the community by providing quality care to all and charitable care when needed. For more information, visit www.mhm.org.

About Texas A&M University Health Science Center:

Texas A&M University Health Science Center (Texas A&M Health) comprises five colleges (dentistry, medicine, nursing, pharmacy and public health) and several centers and institutes with a shared mission of advancing health care for all. We serve the state and beyond with campuses and locations in Bryan-College Station, Dallas, Temple, Houston, Round Rock, Kingsville, Corpus Christi and McAllen. Learn more at health.tamu.edu or follow @TAMUHealth on Twitter.

The American Cancer Society breaks ground on Hope Lodge® community in San Antonio

Steven Cavazos on April 1, 2025

SAN ANTONIO (TX), MARCH 25, 2025 – Today marks a significant milestone as the American Cancer Society (ACS) hosted a ceremonial groundbreaking for the new American Cancer Society Methodist Healthcare Ministries Hope Lodge community at 8719 Floyd Curl Drive in San Antonio. The facility will provide a free home away from home for people seeking cancer treatment here.

“The American Cancer Society is dedicated to breaking down the barriers cancer patients face when seeking treatment away from home,” said Jeff Fehlis, executive vice president of ACS. “Thousands travel to San Antonio each year, burdened by medical bills, lost income, and lodging costs. Thanks to the generosity of our community partners, we’ve reached an important milestone, bringing us closer to making hope a reality for those affected by cancer.”

The San Antonio Hope Lodge facility will provide more than 14,600 nights of free lodging annually, with 40 private suites, a library, shared living areas, a pantry, daily linens, recreational space, and transportation services. Beyond offering patients and their caregivers a free place to stay during treatment, the community will foster emotional support and connections among guests on their cancer journeys. It will complement ACS’ existing community services by providing free transportation to cancer centers across San Antonio.

San Antonio-based Metropolitan Contracting Company (METRO), the General Contractor for the newest Hope Lodge location, is proud to oversee the construction of this transformative 3-story, 40,000-square-foot facility. Chief Executive Officer Jane Feigenbaum shared, “Facing a cancer diagnosis is difficult enough without the added burden of traveling far from home for treatment. San Antonio’s Hope Lodge will offer patients and their families a place of respite during this trying time. We are honored to be the builder of this facility, dedicated to providing comfortable accommodations when they are needed most.”

In 2023, ACS launched a $30 million capital campaign to construct the Hope Lodge community – with significant support from Methodist Healthcare Ministries, which contributed an $11 million lead gift. “The American Cancer Society Methodist HealthcareMinistries Hope Lodge will be a beacon of hope for cancer patients and their caregivers across South Texas to find peace, healing and rest with accommodations at no cost as they fight for their health and wellbeing against all types of cancer,” said Jaime Wesolowski, president & CEO of Methodist Healthcare Ministries. “As a cancer survivor myself, I know first- hand how life-changing hearing the word ‘cancer’ can be and how challenging the path is through treatment and recovery. That’s why building a Hope Lodge facility in San Antonio became my top priority as it can ease the burden of travel and lodging which can often be a challenging obstacle to overcome for families suddenly facing a cancer diagnosis.”

The campaign has continued to receive additional support from local medical, business, and civic leaders. Top contributors have included City of San Antonio, H-E-B Grocery Company LP, and Valero. Chaired by Charles Leddy, CEO of Presidian Hotels and Resorts, and Linda Dozier, senior contract negotiator of Lockheed Martin, the Hope Lodge Capital Campaign aims to cover construction and initial operating costs for the facility while establishing an endowment for ongoing support. The campaign has made remarkable progress so far in achieving its $30 million goal. To fully achieve that goal, ACS is seeking additional philanthropists and supporters to participate. Visit cancer.org/HopeLodgeSanAntonio for more details.

About the American Cancer Society:

The American Cancer Society is a leading cancer-fighting organization with a vision to end cancer as we know it, for everyone. For more than 110 years, we have been improving the lives of people with cancer and their families as the only organization combating cancer through advocacy, research, and patient support. We are committed to ensuring everyone has an opportunity to prevent, detect, treat, and survive cancer. To learn more, visit cancer.org or call our 24/7 helpline at 1-800-227-2345. Connect with us on Facebook, X, and Instagram.

About Methodist Healthcare Ministries of South Texas, Inc:

Methodist Healthcare Ministries broadens the definition of health care by providing low-cost clinical care for the uninsured and by supporting community-led efforts that improve living conditions that cause people to be sick in the first place. We use our earnings as co-owners of Methodist Healthcare to ensure that people who are economically disadvantaged and uninsured can live their healthiest lives. We do this by advocating for, investing in and providing access to quality clinical care and addressing factors that affect health—including economic mobility, supportive relationships, food security, broadband access, and safe neighborhoods. Ultimately, we fulfill our mission of “Serving Humanity to Honor God” by advancing health equity so that more resilient individuals and families living in the 74 counties we serve can thrive.

Beyond the Boardroom: An MHM Journey through the Rio Grande Valley

Steven Cavazos on March 12, 2025

Since 2020, Methodist Healthcare Ministries of South Texas, Inc. (MHM) has pursued a strategic journey to advance health equity across its 74-county service area. The organization has deepened its commitment to prioritize listening to and learning from various people with lived experience, which has led to significant strides in its journey. MHM walks alongside these individuals and families as they collaborate and seek solutions to improve the health and well-being of their communities. To continue this empowering engagement, MHM’s Board of Directors travelled to the Rio Grande Valley (RGV) in February. MHM’s Board sought to further their knowledge of the places and people the organization serves; throughout the week they met with local grantees, regional team members, and various community leaders and members. The trip served as an opportunity to see the impact MHM has made in the area and foster a deeper understanding of the disparities that still exist and the resilience that has formed.

A Broader Perspective of the RGV:

A colonia neighborhood in Hidalgo County.

The RGV is one of MHM’s most populated service areas and is found in the southernmost tip of Texas. Over 1.3 million people reside in the RGV, with most of the population being Hispanic.¹ The region is made up of four counties: Starr County, Hidalgo County, Cameron County, and Willacy County. Palm trees sprawl across dozens of adjoining cities and towns, each with unique characteristics and commonalties in culture. There is a blended dialogue of English and Spanish and generations of deep cultural traditions and values that dictate a strong sense of family, faith and resilience. Despite the growth of the RGV, the region continues to combat systemic inequities that disproportionately impact the well-being of economically disadvantaged individuals and families. Rural parts of the RGV lack access to nearby hospitals, grocery stores, and even libraries. Closer to the Texas-Mexico border are rural subdivisions referred to as ‘colonias’. These neighborhoods are commonly found in unincorporated areas and many households have a mixed immigration status.² The journey to the RGV led the Board to several of these places where the group experienced firsthand how these factors have contributed to generations of health inequities and injustices.

Stories of Resilient Residents:

MHM board member, Susan Hellums listens to colonia resident.

The MHM delegation first travelled from San Antonio to Hidalgo County – where most colonias are situated.³ The trip began with a stop at McAllen First United Methodist Church (FUMC) where the BOD also held their monthly meeting. Susan Hellums is a local board member who lives in McAllen; she welcomed the group and prepared them for their journey, “I’m excited for them to meet the people and see what’s off the beaten road and see what the valley is really like.” Hellums has served on MHM’s BOD for seven years, she underscored the importance of going beyond the board room to gain a broader perspective of communities, “People want to learn; they want to see what they are working for.”

The BOD travelled from McAllen FUMC to ARISE Adelante in the city of Alamo. For over 30 years, the non-profit organization has promoted the personal development and empowerment of immigrants living in the RGV through resources, education, and support. The BOD arrived at the non-profit’s South Tower location which is based in a colonia. The building brightly stands out with its green exterior and logo of a sun rising over a hill, a symbolic illustration for a brighter future.

The BOD met with ARISE staff and members of MHM’s South Texas Community Council, who serve as a regional voice for the organization. Raymond Howard has served on MHM’s Community Council since 2022, “It’s important for leaders to see and understand from a personal perspective what people are dealing with and for communities to recognize they have a strong voice to influence the thinking with those that are in partnership with them.”

ARISE staff shared their experience working in colonias where residents navigate various barriers such as poor infrastructure, limited lighting, and access to care. The organization collaborates with colonia residents to build leadership capacity in the community and create a safer atmosphere as they work toward solutions.

Colonia resident shares her testimony with visiting delegation.

The BOD divided into separate groups and were introduced to colonia residents from the area. One group gathered under a small pavilion, where a woman shared her testimony. She and her husband came from the state of Hidalgo, Mexico and have lived in a colonia for over 20 years. Her husband was dealing with serious health issues and she tearfully expressed how she must navigate through transportation barriers to get him to medical appointments. Despite her concerns, she remained steadfast in her faith and grateful for the support and community she found with ARISE. She asked the group to pray for her husband’s health before they departed; MHM BOD, Reverend Dr. Robert Lopez offered to lead them in prayer. He expressed the importance of standing in solidarity with one another, “Praying is a form of hope. It’s important to hear the person’s story; this is a person with a husband who has medical issues and should be treated with dignity. This woman was very brave to share her story.”

“This is a person with a husband who has medical issues and should be treated with dignity.”
Reverend Dr. Robert Lopez, MHM BOARD MEMBER

Warning signs point to risks associated with fish.

To further their knowledge of the region, the BOD travelled to Donna Lake located south of the city of Donna. At first sight, the lake appears picture-perfect, but nearby signs paint a different image. Although the lake is a source of drinking water and irrigation to nearby areas, ARISE staff explained there are risks associated with the fish in the water, which reportedly contain traces of polychlorinated biphenyls (PCBs).⁴ Although physical signs pointed to the dangers of consuming fish, the water is often used as a source for recreational fishing and a way for residents to still provide for their families.

Deepening Knowledge and Connection:

The next morning began at La Unión de Pueblo Entero (LUPE), an organization that was started by labor rights activists, César E. Chávez and Dolores Huerta in 1989. The BOD travelled to LUPE’s headquarters in the city of San Juan to learn about the organization’s ranging services. The staff explained how they assist people with social services and English classes to fighting deportation and pushing for adequate streetlights and drainage systems in colonias. The BOD later travelled to a nearby colonia where progress was being made.

Board members listen and learn from colonia residents.

Board members from the national nonprofit organization, Grantmakers in Health (GIH) had previously toured the colonia with a delegation of MHM team members in March 2024. At the time residents shared their concerns over flooding and the muddied road which laid the path to their homes. However, steps were taken to fix the poorly paved road which is now easier to navigate. There was also anticipation for a future park that would be built nearby; a place for recreation and congregation. However, residents and advocates are still working toward public lighting and proper drainage for the colonia. One woman has lived in the area for over 30 years with her family, she said the progress gives her hope. The BOD travelled to another community where residents navigate a range of similar adversities. Although both colonias experience a unique set of challenges, residents share a common strength. Dr. Rudyard Hilliard has served on MHM’s BOD for over a year, “What inspires me most is the dignity of people and their passion. It inspires me to do more. It’s important to make a connection to the people we are serving.”

“What inspires me most is the dignity of people and their passion. It inspires me to do more.”
Dr. Rudyard Hilliard, MHM BOARD MEMBER

MHM delegation visit with staff from El Milagro Clinic.

The BOD later toured El Milagro Clinic, in the city of McAllen. The clinic is a MHM grantee focused on providing various services that include disease prevention, primary and behavioral health care services to patients. The BOD learned how the clinic goes beyond its doors and into rural communities in the form of a mobile clinic. El Milagro Clinic also serves as a network of nutrition and includes a stocked food pantry that patients can access. The day ended with a gathering of regional MHM team members who shared the stories of their communities. The BOD met with Wesley Nurses, Community Health Workers, and Community Counselors to hear about their experiences working with various individuals and families in the area. The exchange of insights and information helped the BOD piece together the unique challenges and strengths that make up the RGV.

The Rural Reality:

On the final day of their trip the BOD ventured to the community of Raymondville in Willacy County. Although it is just an hour away from Hidalgo County there is a stark contrast between the two regions. The population is much smaller, with just over 20,000 people who reside across a rural backdrop.⁶ The BOD met with Angela Gonzalez who is the Wesley Nurse in the area. Gonzalez works out of Raymondville Methodist Church which also serves as a food pantry to the county. She brings food from the church’s pantry to a nearby community center in the town of LaSara. The community center is a place for residents to connect with various resources and build bonds with one another. The BOD met with residents to hear their testimonies and challenges of living in a rural community. Some residents pointed to the lack of nearby jobs and long commutes to hospitals and grocery stores. Although they each expressed a desire for the town to grow, they also shared their joys of living in a tight-knit community.

LaSara residents meet with various MHM leaders.

Ashley Landers has served as a BOD for four years and is the current vice-chair of mission. She believes in the importance of going into the communities, “When you’re in a boardroom it’s like you’re doing business and when you’re visiting the people you, serve it changes from business to individuals.” By witnessing and learning from others, Landers believes more progress can be made in MHM’s journey, “It’s the way you operate with your decision making – driven by empathy and emotional connection to people. When you can do these types of trips that comes to the forefront, and I think makes you a better board member.”

“When you’re visiting the people you, serve it changes from business to individuals.”
ashely landers, mhm board vice-chair of mission

The Journey Forward:

As their trip to the RGV came to an end, the BOD gained a new perspective of the region. By experiencing and learning from others, the BOD can continue to make impactful decisions. Each community the BOD visited is a piece to MHM’s purpose. Although residents experience a mix of problems there is also partnership and perseverance. MHM understands the value of walking alongside communities as it seeks to fully live out its mission, “Serving Humanity to Honor God”. Although inequities persist, the work to improve the wellness of the least served will continue.

Celebrating a New Ministry Center and Clinic Opening

Steven Cavazos on January 27, 2025

San Antonio (January 24, 2025) – Methodist Healthcare Ministries of South Texas, Inc. (MHM), CentroMed, and Northern Hills United Methodist Church celebrated the opening of a new Ministry Center and Clinic on San Antonio’s North East side on Friday, January 24, 2025. The new ministry center and clinic create a place where local community members can find high-quality and affordable medical and dental services provided by CentroMed, as well as resources targeting social determinants of health through the Northern Hills Ministry Center.

The Northern Hills Ministry Center features a food pantry that offers a variety of dry goods, as well as produce, dairy, frozen meat, among other necessities. The food pantry serves 800 families and over 29,000 pounds of food each month. The center also provides community accompaniment through a team of Community Health Workers that walk with its members by following the determinants of health framework. Following the Methodist tradition, the center also provides pastoral care through counseling. The ministry center also has office space and a conference room available to community partners.

“Rooted in the social determinants of health, this ministry center is more than a provider of food and services–it is a space of accompaniment, a place where we walk together as a community,” said Manuel Padilla, Site Director at Northern Hills Ministry Center. “Here, support is not transactional, but transformational. Together with our community partners, we answer the call to make abundant life possible for everyone.”

The CentroMed Thousand Oaks Clinic is over 15,000 sq. ft. and offers Adult Medicine, Pediatric, Dental services, Laboratory, Behavioral Health, and Eligibility services. CentroMed’s Thousand Oaks Clinic began serving patients at this location on November 4, 2024, operating Monday through Friday from 8 am – 5 pm.

“We are thrilled to have this partnership with Methodist Healthcare Ministries which allows us the opportunity to expand and provide much needed healthcare services in this northeast community,” said Dr. Ernesto Gomez, President and Chief Executive Officer of CentroMed.

MHM provided funding for the construction of the facility, as well as operations funds. Additionally, An MHM Wesley Nurse is based out of the new Ministry Center and provides support to community members seeking assistance with services, such as health education, individualized diabetes education, referral assistance, facilitation of resources, and wellness classes.

“Creating a place that is safe, organized and well-equipped to meet the needs of a community is challenging and inspiring work,” said Alan Kramer, Chair-Elect of Methodist Healthcare Ministries’ board of directors. “We are honored to be a part of it and look forward to many years of continued success as we strive to advance health equity and create the conditions where families and communities can thrive.”

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About Methodist Healthcare Ministries of South Texas, Inc.

Methodist Healthcare Ministries broadens the definition of healthcare by providing low-cost clinical care for the uninsured and by supporting community-led efforts that improve living conditions that cause people to be sick in the first place. We use our earnings as co-owners of Methodist Healthcare to ensure that people who are economically disadvantaged and uninsured can live their healthiest lives. We do this by advocating for, investing in and providing access to quality clinical care and addressing factors that affect health—including economic mobility, supportive relationships, food security, broadband access, and safe neighborhoods. Ultimately, we fulfill our mission of “Serving Humanity to Honor God” by advancing health equity so that more resilient individuals and families living in the 74 counties we serve can thrive.

About CentroMed

CentroMed is a 501(c)(3) nonprofit Federally Qualified Health Center that was established in 1973 as El Centro del Barrio. CentroMed offers primary medical and dental care, behavioral health services, nutritional services, and other support services through a network of 30 sites located throughout San Antonio as well as Bexar, Comal and Guadalupe counties. Since 1999, CentroMed has received accreditation from The Joint Commission and was most recently reaccredited in 2023. CentroMed employs over 700 employees which includes physicians, dentists, mid-levels, counselors, dieticians, nurses and many other support staff. In 2023, CentroMed served 124,503 individuals by accommodating 418,581 patient visits. CentroMed is fortunate to receive financial support from various foundations such as Methodist Healthcare Ministries, as well as support from federal, state, and local partnerships. For additional information about CentroMed, visit www.centromedsa.com.

About Northern Hills United Methodist Church (NHUMC)

Northern Hills United Methodist Church (NHUMC) is a welcoming congregation in northeast San Antonio, Texas, rooted in the Methodist tradition of holistic care—mind, body, and spirit. Guided by its mission to “Reach, Teach, and Love,” NHUMC creates a space for spiritual growth, community connection, and holistic thriving. With two campuses—the 1604 Campus and the Ministry Center—NHUMC offers traditional, contemporary, and bilingual (English and Spanish) worship services, reflecting its commitment to inclusivity and diversity. Beyond worship, NHUMC focuses on holistic well-being, addressing eight determinants of health: Thriving Natural World, Basic Needs for Health and Safety, Humane Housing, Meaningful Work and Wealth, Lifelong Learning, Reliable Transportation, Belonging and Civil Muscle, and Spiritual Wellness. Through intentional partnerships and community engagement, the church nurtures individuals to realize their God-given potential.

For more information, visit www.nhumc.org, Facebook, and Instagram.

The Heart Network: Fiesta Del Corazón brings resources together for community

Steven Cavazos on January 15, 2025

February is American Heart Month, and in honor of the commemorative occasion the Wesley Health & Wellness Center will host a Fiesta Del Corazón, a free heart health fair that brings organizations, resources and experts together. The event is held annually and is open to the public. Vendors and volunteers transform the gymnasium into a hub of valuable information and interactive demonstrations. There are fun group exercises which aim to reduce stress and promote mobility. A pop-up produce market is set up inside a nearby classroom, which provides a healthy array of colorful fruits and vegetables to the public. The heart health fair is engaging and educational and in the event of a cardiac emergency, the skills people learn can be lifesaving.

A cardiac arrest can happen at any time and any place. More than 350,000 cardiac arrests occur outside of hospitals each year. Every minute is critical and if lifesaving tactics aren’t immediately administered, the chances of survival are lowered. In these situations, a quick call to action can be all the difference. Methodist Healthcare Ministries of South Texas Inc. (MHM) along with Methodist Healthcare, the American Heart Association, and AugustHeart collaborate to provide people with lifelong knowledge during Fiesta Del Corazón.

Cardiac emergencies have the potential to affect every member of the household. At least 70% of cardiac arrests happen inside of the home, which underscores the importance of how and when to administer Cardiopulmonary Resuscitation (CPR).¹ CPR increases survival chances after a cardiac arrest occurs because it keeps the blood flow active. Administering CPR also extends the opportunity for a successful resuscitation once trained medical staff arrive at the location.² Hands-only CPR training is offered during the heart health fair, a technique that is commonly used when a bystander witnesses a person collapse out of the hospital. Families learn first-hand how to administer CPR using resuscitation mannikins. Trained experts stand by to answer questions and properly demonstrate the lifesaving procedure.

Heart health is important for people at all ages, but underlying heart abnormalities can often go undetected in teenagers. High school athletes who experience a higher level of exertion and stress on the heart run a greater risk of a cardiac emergency. However, physical exams do not provide enough information to detect heart abnormalities.³ AugustHeart is nonprofit organization in San Antonio that provides free heart screenings during the heart health fair. Teenagers between 13 and 18 years of age are screened using a 12-lead electrocardiogram (ECG) which reads the heartbeat, and if necessary, a limited echocardiogram (ECHO) is performed to capture an image of the heart. Since 2011, AugustHeart has screened close to 90,000 teens for heart abnormalities and potentially saved over 400 lives.

Diet and lifestyle are detrimental to heart health, but nutritious options are not always readily available. A 2022 study showed communities with easy access to grocery stores and healthy food experience lower heart failure death rates. However, the study also showed communities with fewer grocery stores and limited access to healthy food had higher heart failure death rates.⁴ River City Produce provides a nutritious produce market during the heart health fair. Families pick from a variety of fruits and vegetables and incorporate these fresh ingredients into their meals. Each year, the produce market draws big crowds who wish to take advantage of the healthy options presented to them.

As we enter American Heart Month, it is important to reflect on the choices we have made in relation to our own hearts. Cardiac emergencies can happen at any time, however, there are steps we can take to sharpen our abilities. Although Fiesta Del Corazón is a family centered event, it also provides a unique network of resources in the community. The activities that take place highlight the power and decision each person has over their health. MHM is proud to partner with Methodist Healthcare, the American Heart Association, and AugustHeart to share lifelong skills with the community as families seek to advance their health and well-being for generations to come.

Fiesta Del Corazón will take place Saturday, February 1. Doors will open at the Wesley Health & Wellness Center at 9 a.m. For more information on the event, click here.

Sources:

Three Community Coalitions Receive Funding to Advance Health Equity

Steven Cavazos on January 10, 2025

Methodist Healthcare Ministries announces the 4th Cohort of its
Prosperemos Juntos | Thriving Together Implementation Phase

2024: A reflection of stories, strides, and service

Steven Cavazos on January 7, 2025

The start of a new year symbolizes a time of new beginnings; it represents renewed hope and optimism, as well as new intentions and goals. Methodist Healthcare Ministries of South Texas Inc. (MHM) shares in this excitement as 2025 is expected to be a significant year for the organization. MHM will also celebrate a monumental milestone; 30 years of Serving Humanity to Honor God. As team members continue to live out this mission in the new year, it is important to reflect on the work and compassion that has laid the groundwork for the year ahead. Below are some of the highlights that made 2024 an unforgettable year of service.

United under the same banner:

Camaraderie and unity rippled across the organization in 2024. Team members throughout MHM’s service area engaged in several internal events and gathered to celebrate fellowship and friendship. Each event was also an opportunity to illuminate the value every team member brings and the importance of their work.

2024 Connection Point Kick-Off: One of the biggest gatherings of the year was the 2024 Connection Point Kick-Off. It was an occasion that brought team members from near and far together in one place. The Boeing Center at Tech Port in San Antonio hosted the in-person event, which takes place once a year. There were exchanges of introductions and information as the event also served as a learning opportunity for all team members. The theme was ‘Fingerprint to the Future’, which honored the impact team members have in the journey to advance health equity.

MHM Annual Team Retreat: It was a ‘Day of Enchantment’ for MHM during the annual team retreat which took place at Pedrotti’s Ranch. Team members embraced the theme, as some adorned flower crowns and others fairy wings. Departments were encouraged to design t-shirts that illustrated the magic of their work. Activities ranged from art and craftsmanship, to dancing and karaoke. A volleyball tournament also brought out friendly competition between players. Every year, MHM dedicates a day for team members to re-energize and reflect on their meaningful work and shared mission.

Wesley Nurse Forum: The Wesley Nurse Forum took place twice in 2024, May and October. Wesley Nurses, Community Based Counselors, and Community Health Workers across the service area gathered in San Antonio for two days of learning and engagement. There were several speakers and workshops; however, it was also a time of solidarity as team members discussed their shared compassion and dedication to provide care and services to the least served in our 74-county region.

New approaches and new heights:

It was a year of change and achievement across every level of the organization. From a website re-design to a new grant cycle process, new innovations were introduced that refined how MHM serves its patients, clients, and community partners. MHM was one of two organizations that received the Governor’s award for its exceptional performance and practices at the Quality Texas Foundation Regional Program Awards. Community programs also reached new milestones during the year.

MHM Website Redesign: MHM sought to better communicate its message and services to stakeholders as part of its website redesign. Departments carefully reviewed specific information and resources to ensure stakeholders could access what they needed. The new site illustrates the work and impact from across the region. The website re-design is one-way MHM is committed to advancing health equity.

Grant Cycle Process: Last year, MHM introduced innovative approaches to the 2025 grant cycle process. The Community Investments team had previously examined how its grant support could be most impactful. The team spent time reviewing philanthropic industry best practices and identifying gaps in MHM’S 74-county service area. The process incorporated feedback from stakeholders across the region and within the organization. Equitable grant practices were incorporated in an effort to reduce administrative burdens for grantees and provide more flexible funding.

Governor’s Texas Award for Performance Excellence (TAPE): MHM received the TAPE award for the highest level of achievement regarding best practices for participating organizations – given by the Quality Texas Foundation Regional Program (QTFRP). MHM was one of only two Texas organizations to receive the recognition after successfully adopting and utilizing the Baldrige Criteria for Performance Excellence, a program that raises awareness about the importance of performance excellence and empowers organizations to reach their goals while improving results.

Parenting Program: Last year, MHM’s Parenting as Teachers (PAT) program earned the prestigious Blue-Ribbon award. The recognition is a reflection of the program’s commitment to high-quality home visitation and parent education. The national recognition highlighted the hard work of everyone involved and set the benchmark for excellence in the field. The Parenting team also celebrated its first cohort of Laredo parents. The parents completed classes as part of the Peer Parenting program, which seeks to deepen parents’ knowledge on child development as they build networks of resources and support.

Across the service region and beyond:

MHM had another busy year of travel. Every trip was a learning experience accompanied with an interchange of thoughts and ideas. It was also a chance for regional team members to connect with various leaders across MHM. Conversations and collaborations even excelled to the national and global stage.

Regional Tours: Various delegations made up of MHM team members and leaders travelled across the service area in 2024. They visited the tight-knit community of Kerrville and met with local partners at the Doyle Community Center and Light on the Hill. In the mid-border region, they were introduced to Val Verde Border Humanitarian and Mission Border Hope and learned of the aid provided to immigrant families. From the Rio Grande Valley to the Hill Country, the traveling delegations were led by regional team members, who are embedded across communities.

Grantmakers in Health: MHM has a partnership of philanthropy with Grantmakers in Health (GIH); its Board of Directors along with members of MHM’s executive team and staff travelled to the Rio Grande Valley to learn more about the colonias along the Texas-Mexico border. The representatives met with staff members from La Union del Pueblo Entero (LUPE), an organization that assists working-class and immigrant families. They toured several colonias and were introduced to the friends and families who live there. The trip ended with a deeper understanding of the unique barriers and inherent strengths that exist along the border.

Aspen Ideas: Health: The journey to advance health equity led MHM to Aspen Ideas: Health. The international summit draws in thousands of attendees each year to engage in discussions with leaders and thinkers across a multitude of sectors. MHM leaders took part in one-on-one interviews, panel discussions, and live podcasts. They pointed to the organization’s long-standing history in providing access to care, and shared how MHM’s strategic plan and framework has helped move its mission forward. It was also an opportunity to learn about practices other organizations are utilizing in their respective fields.

MHM travels to the D.C.: MHM leaders and its policy team joined advocates with the American Cancer Society Cancer Action Network (ACS CAN) in Washington, D.C. for its annual Leadership Summit & Lobby Day. President & CEO, Jaime Wesolowski, along with board members Ashley Landers and Dr. Penn Wickersham participated in three days of hands-on training, educational seminars and events. Hundreds of advocates championed for increased funding for cancer research and passage of the Medicare Multi-Cancer Early Detection Screening Coverage (MCED) Act. The MHM delegation also attended the Light of Hope ceremony where ACS CAN honors cancer survivors and remembers those lost to the disease.

Stories of impact:

There were several stories that illustrated MHM’s health equity journey and impact across its 74-county service area. Videos and blogs were shared across various social platforms, including YouTube, MHM Connect, and the MHM website. The stories addressed the health inequities communities experience and the people who are committed to making a difference.

Funded Partner Spotlights: The Funded Partner Spotlights series opened with the city of Pharr and how they are advancing digital equity in their community. TEAMPHARR.net is a program which connects residents to affordable, high-speed internet. Vibrance Health highlighted its efforts to increase food security in Matagorda County. Working with area school districts, they underscored the importance in agriculture and sustainable food sources. Community Resource & Recreation Center (CRRC) of Canyon Lake is known as “the Hub” for community members, serving as a food pantry and crisis assistance. Healthcare services and recreation programs are also offered.

Health Equity Series: The communities of Del Rio and Hidalgo County were featured as part of MHM’s Health Equity series. Although each community is unique, similar barriers still exist. The series depicts various nonprofits and community partners, who are working together to address the issues which range from healthcare, transportation, and food insecurity.

In-Depth Pieces: Informative blogs were written throughout the year. Between County Roads: A Reflection on the Health Hardships and Resilient People of South Texas Colonias outlined the systemic inequities that exist within rural communities along the Texas-Mexico border. The piece also highlighted the strong and unified spirit of colonia residents. Latino culture and its impact on mental health was explored in Barriers to Bridges: Mental Health “Cultura” Examining the pride of South Texas ‘cultura” and the stigma of mental health.

A commitment to serve and support:

The term “caring servants” was exemplified across all levels of MHM in 2024. Team members lent their time and support to other community centered organizations and events throughout the year. There were also various volunteer opportunities which allowed for team members to become more immersed in communities.

MHM Volunteers: MHM introduced a new Volunteer Time-Office policy in 2024. The purpose was to support team members as they identified and engaged in volunteer opportunities with other charities, causes or nonprofit organizations in the community. One of the volunteer highlights was with Gardopia Gardens. The nonprofit organization is dedicated to enhancing food security through urban gardens in underserved communities. Team members rolled up their sleeves and prepped a new garden plot for students of the Young Women’s Leadership Academy. The plot gives students a place to plant fresh produce and learn about sustainable gardening.

Refresh Campaign: Over $50,000 was raised as part of the 2024 Refresh campaign, MHM’s annual employee giving campaign. The funds went to four different organizations: the American Cancer Society, the American Foundation for Suicide Prevention, United Way, and Bike MS 150: Ride to River. The fundraising initiatives were led by MHM team members – also known as Refresh champions, Sandra Moreno, Ana Castillo, Michelle Mihelich and Richard Herrera. President and CEO Jaime Wesolowski and MHM’s Board Chair, Mike Porter teamed up with some of the champions to support the respective causes.

Thanksgiving Community Service: The spirit of giving was alive throughout the holiday season. MHM supported several community centered events including the Jaime P. Martinez Annual Thanksgiving in the Barrio; hosted by the Cesar E. Chavez Legacy and Educational Foundation. Team members also showed support for the city of Seguin during the annual The Table: A Community Thanksgiving Meal.

Community celebrations:

Throughout the year there were several other MHM events that brought hundreds of community members together at the Wesley Health & Wellness Center and the Dixon Health & Wellness Center. Each event was layered with helpful resources and fun activities that were catered toward the families.

Heart Health Fair: The annual February Heart Health Fair event at the Wesley Health & Wellness Center was an opportunity for the public to learn the importance of cardiovascular health. Over 200 attendees engaged with team members and community partners as they shared health tips and services. There were various activities and free produce available to families. Representatives from AugustHeart, San Antonio’s free heart screening program also provided screenings and information for teens. The screenings help to identify potential heart issues that may go unnoticed during adolescence.

Family Fiesta: MHM kicked off Hispanic Heritage Month with its third annual Family Fiesta. The event took place at the Wesley Health & Wellness Center and served as a day of health and fun for families. Over 350 attendees gathered for several activities, and valuable resources from 17 partners such as CPS, SAWS, The Diaper Bank and various other MHM services.

Trunk or Treat: The annual Trunk or Treat brought out the community for festive fun and amazing costumes. Vehicles were decorated in accordance with the occasion, where candy and goodies were distributed. The event serves as a safe alternative for families to go from car trunk to car trunk to collect candy. The event serves as another opportunity to strengthen communities and build stronger relationships with the families MHM is proud to serve.

Thanksgiving Luncheon: A Thanksgiving Luncheon was held at the Wesley Health & Wellness Center. Patients and clients were invited to break bread and spend an afternoon of gratitude together. MHM Board of Directors volunteered their time at the event and were able to engage with people in the community.

Christmas Tree Givewaway: MHM teamed up once again with Methodist Healthcare and the San Antonio Spurs to spread holiday cheer at the Wesley Health & Wellness Center. More than 150 fully decorated Christmas trees were gifted to select MHM patients and clients during the annual Christmas Tree giveaway.

The next steps forward:

MHM will continue to build upon its 30-year legacy in 2025. As team members embark on the year ahead there will be occasions and opportunities to learn and grow. The year will be filled with more commitment and compassion as MHM champions for the least served. Across the region, there will be meaningful partnerships and shared visions for healthier communities. As MHM begins a historic year of service, it is good to pause and cherish the steps that have been made. The work demonstrated in 2024 gave new meaning to MHM’s mission of Serving Humanity to Honor God; work that will continue in 2025 as we walk alongside communities we are honored to serve.

Strengthening Communities: MHM’s Second Strategic Focus Area

Steven Cavazos on January 6, 2025

Methodist Healthcare Ministries of South Texas, Inc. (MHM) is Strengthening Communities as part of its second strategic focus area. For nearly 30 years, the organization has been working to create access to care and working alongside communities across its 74-county service area. In its ongoing effort to advance health equity, MHM has shifted the way it collaborates with community members. MHM believes communities hold inherent strengths and the expertise to achieve their full potential for health and life. This focus area is a critical component of the organization’s central mission of Serving Humanity to Honor God. The following sections outline some of MHM’s work and collaborative efforts around Strengthening Communities.

MHM’s second strategic focus area expands on a continuum of care centered around two pillars: Thriving People and Thriving Places. This work is demonstrated through MHM’s upstream efforts which aim to improve community conditions before people get sick. These efforts include strengthening a health and well-being system, addressing the root causes of inequities, and partnering with individuals, families and communities. Community Health & Wellness programs are tailored to respond to distinct attributes through staff who partner with communities to address health care needs and co-create sustainable healthcare solutions that advance health equity. ¹

Amplifying Voices and Empowering Change:

One way the organization is Strengthening Communities to address the root causes of health inequities is through its Communities of Solutions (CoS) program. Tim Barr is the Director of the COS department; he explains the significance of creating an open dialogue and presence, “Equity doesn’t happen by accident. It requires vision, planning, and courageous conversations. We talk openly about power. We are purposeful about accompanying groups on a journey from charity to equity to liberation. We are intentional about building relationships through sharing meals, attending community events, celebrating successes, and always trying to learn as much as we can about the community’s history.”

There are two facets to the COS department designed to shift power and address the root causes of health inequities: Community Connectors and Prosperemos Juntos | Thriving Together (PJTT). Community Connectors are added to are added to different geographic areas of strategic opportunity, which Barr describes, which Barr describes as a “systemic process.” He explains, “they build, maintain, and facilitate relationships and networks with a variety of groups. They also educate, advocate, and provide guidance to support upstream efforts.”

As relationships and networks are formed, a PJTT invitation is extended to communities. PJTT supports the development and growth of community-driven coalitions across south and central Texas. Persons with lived experience engage in a community change process, and coalitions form around common goals. “PJTT works with coalitions through specific frameworks to create and implement community-driven health equity strategies.” Barr emphasizes the importance of partnering with communities, “Our team accompanies coalitions in developing leadership and inclusive infrastructure so that community residents have a sense of ownership in their coalition’s efforts. Ownership requires intentional preparation and attention to the who, what, when, and how of decision-making.”

Building Upon Existing Strengths:

Other Community Health & Wellness programs span across MHM’s 74-county service area. The Wesley Nurse program is one of the organizations largest programs, geographically. There are over 80 Wesley Nurse sites, predominantly located within churches. Wesley Nurses support the community by offering free services that encourage a healthy lifestyle. They incorporate nursing with intentional care of the spirit and provide holistic services, including health education, health promotion, and access to resources.

Community Health Workers or Promotores de Salud serve a pivotal part of the organization’s ministry efforts. Utilizing their specialized knowledge of the communities they serve, Community Health Workers have the unique ability to reach vulnerable, low-income, and underserved individuals. They also act as a resource, and bridge access to community-based health programs and advocates.²

Another example of how MHM is Strengthening Communities is through its access to care services. In San Antonio, the Wesley Health & Wellness Center and Dixon Health & Wellness Center offer a range of affordable services to individuals who are uninsured, including medical, dental, and behavioral health. In Guadalupe County, the George Ricks School Based Health Center provides comprehensive services to children and their siblings enrolled in Schertz-Cibolo-Universal City Independent School District. This includes primary health care, behavioral health, and dental services.

Patient and Community Centered:

MHM utilizes a Patient Centered Medical Home (PCMH) model to provide high quality and affordable care centered around each patient. In 2023, the organization received the PCMH certification from the National Committee for Quality Assurance (NCQA). NCQA accredits and certifies health care organizations that have made a commitment to a patient-centered approach to care and continuous quality improvement. Jaime Wesolowski, President & CEO of Methodist Healthcare Ministries said of the milestone, “We recognize that patients come to us seeking relief not only from physical conditions but also healing from emotional and spiritual trauma. Using evidence-based practices, we listen carefully to each patient and offer integrated medical, behavioral, and oral health care that is coordinated alongside parenting and wellness classes so that each patient has the opportunity to thrive.”

Intentional Investment:

To strengthen and sustain healthy communities, MHM is a philanthropic partner to other organizations that address the Social Determinants of Health (SDoH). Using a trust-based approach to grantmaking, MHM grantees are encouraged to be creative in developing projects, programs and services that support Thriving People and Thriving Places within the service area. To further its health equity commitment, the organization has sharpened its focus in several cross-cutting areas: Access to Care: Mental & Behavioral Health and Access to Care: General, Digital Equity, Food Security, Housing, and Education & Workforce Development. In 2023, MHM’s Community Investments department reviewed philanthropic industry best practices, identified gaps in the organization’s service area, and examined how its grant support can be most impactful. After seeking and incorporating stakeholder feedback, the organization introduced innovative approaches to the 2025 grant cycle process.

MHM recognizes advancing health equity is a long-term commitment and requires collaborative efforts along the way. Its second strategic focus area underscores the importance of partnering with communities so they may achieve their full potential of health and life. This belief is imperative to the organization’s strategic work across a variety of levels. Equipping groups with support and resources amplifies their expertise and strengths to illicit change. MHM is proud to work alongside communities across its region as it deepens its work to advance health equity for years to come.

A Journey of Transformation: A Deeper Dive into MHM’s First Strategic Focus Area

Steven Cavazos on November 15, 2024

As Methodist Healthcare Ministries of South Texas Inc. (MHM) continues its journey to advance health equity, three strategic focus areas have served as its guide: Transform Internal Processes and Culture, Strengthen Communities, and Impact Systemic Change. These focus areas build upon Methodist Healthcare Ministries’ historic strength in providing access to care, while addressing conditions and circumstances that affect the health and well-being of the communities it serve. The first of these strategic focus areas has had a significant impact at different levels across the organization. By intentionally transforming processes and culture, MHM is fostering a workplace where a spirit of continuous improvement and an environment of equity, diversity, and inclusion guide the organization’s work, policies, processes, and procedures. Below are some milestones in MHM’s journey of internal transformation.

Establishing Intentional Investments:

In August 2021, the Ecumenical Center, the certifying entity for the South Texas Informed Care Crisis Consortium, recognized MHM as the first organization in Bexar County to attain a Level 1 – Trauma Informed Certification. This organizational approach addresses the impacts of trauma, and underscores the importance of physical, psychological, and emotional safety for everyone while helping improve the interaction with those MHM serves and works alongside across its region. Trauma Informed Care practices can help improve client, patient, and employee relationships, and help organizations avoid retraumatizing those who have experienced trauma in the past. “Becoming a Trauma-Informed Care Certified Organization enhances the relationships we build with the patients and clients we see in our own clinics and ultimately, improve their health outcomes,” said Jaime Wesolowski, MHM’s President & CEO.

MHM is making intentional investments to further its reach beyond philanthropy; implementing intentional anchor strategies that leverage local community assets in its operations. As part of MHM’s commitment to invest in the local community, 46% of its total spending goes to suppliers that represent historically underserved groups. There has been an increase in contracting and spending with Small, Women and Minority Owned Business Enterprises (SWMBE) and Veteran-Owned Businesses (VOB). To continue these efforts, internal goals and practices have been established to identify spending opportunities with these vendors. MHM supports the health and well-being of all – including its employees. The minimum wage was raised to $15 an hour to improve the standard of living for team members and their families.

Opportunities for Organizational Improvement and Success:

In late 2020, Wesolowski appointed Oanh Maroney-Omitade to lead the newly formed Organizational Excellence (OE) department. The department aims to enhance organizational systems and implement the organization’s strategy for equity, diversity, and inclusion. “Oanh is a leader with a proven track record of excellence and profound institutional knowledge, which is critically needed to drive the type of changes that are necessary for reimagining how we operate within and across functions and to support the effective implementation of Methodist Healthcare Ministries’ strategic work,” said Wesolowski in a 2020 press release. The OE department has continued to expand with more team members to assist with evaluation, performance excellence, and diversity, equity and inclusion. Maroney-Omitade, VP of Organizational Excellence, said, “it’s collectively the things that are going to help to make the organization better.”

With a mindset of continuous improvement and transformation, MHM was prepared for success. In February 2024, the organization received the Governor’s Texas Award for Performance Excellence (TAPE). The award is the highest level of achievement regarding best practices for participating organizations – bestowed by the Quality Texas Foundation Regional Program (QTFRP). MHM was one of only two Texas organizations to receive the recognition after successfully adopting and utilizing the Baldrige Criteria for Performance Excellence, a program that raises awareness about the importance of performance excellence and empowers organizations to reach their goals and improve results. The process began with an application which required months of collaboration and review. MHM was then selected for a formal site visit from TAPE examiners, who were introduced to various levels of the organization during a three-day period. MHM was recognized for its leadership, strategic planning, customer focus, measurement, analysis and knowledge management, workforce focus, and operations focus and results. Maroney-Omitade believes the TAPE recognition signifies dedication from all members of the organization and their commitment to excellence, and those the organization serves, “That is the joy when people begin to see themselves in the work. It demonstrates that there are team members who recognize what we’re trying to do and why we’re trying to do it. They want to be a part of helping to make Methodist Healthcare Ministries better.” 

The journey to advance health equity is a long-term commitment and MHM recognizes to further its journey – transformation must begin within. By transforming internal processes and culture, greater strides are being made. As team members address inherent barriers across MHM’s service area, it is crucial they foster an understanding of equity, diversity, and inclusion – elements that contribute to the organization’s strategic work and interaction with those MHM serves and works alongside.

Purposeful In Pink: A story of newfound hope and faith as part of Breast Cancer Awarness Month

Steven Cavazos on October 22, 2024

A cancer diagnosis can feel like a life sentence, but for Sandra Moreno it has become her life’s purpose. Moreno is a Case Manager II, with Methodist Healthcare Ministries of South Texas Inc. – she is also wife, mother, and breast cancer survivor; it’s a path she does not walk alone. Before the end of 2024, more than 300,000 women will likely receive a breast cancer diagnosis. During October, stories of survival and remembrance are shared as part of Breast Cancer Awareness Month. It is also a crucial time to exchange resources and encourage mammograms. Moreno is reflecting on her battle with breast cancer—a journey that led her to discover newfound strength and faith.

A Familiar Foe

In 2000, Moreno’s father was diagnosed with prostate cancer; her older sister also battled a form of Non-Hodgkin lymphoma, and in 2017 stage 1 breast cancer. Given her family’s medical history, Moreno wanted to know if she could be at risk, “I had tested when my sister was diagnosed and did not meet any of the family genetics at that time.” However, Moreno said cancer “can be silent.” Towards the end of 2020, she began to feel a change in her body. Moreno decided to wait for her annual exam, which was scheduled in May 2021. That appointment led to a mammogram, and biopsy; Moreno later learned she had stage 2 breast cancer. She recalls the phone call that changed her life forever, “One of my triplet sons was with me at home when my doctor called me with the results. It was not an easy call, as he cried on the phone with me. My son held me until my husband came home. We sat and cried, and I still see us in those dark moments of uncertainty.” Although her doctors said her cancer was treatable, she was plagued with emotions and fear of “dying, leaving my family, worry, anger, feeling alone.”

The Long Journey Ahead

Moreno’s cancer was considered aggressive which meant her treatment would be as well. She required a port and chemotherapy, which took a toll on her body, “I was not able to work long at the office after five days of chemo—the effects were terrible. I was weak, frail, tired, not eating, nauseated and could not be far from the bathroom. Eating was the hardest. Smells made me sick so my family could not cook. I developed chemo rash in my face that was very painful, I could not be in the sun, and these were all effects I could not control.” Although her days were filled with uncertainty she found comfort in her family, neighbors, and MHM team members. Moreno eventually had a double-mastectomy and reconstruction in December of 2021, “I spent six weeks recovering and needed extensive physical therapy. I worked hard every day. My goal was to return to running, as I had been running half marathons for fun.”

Pain to Purpose

Her journey to remission was not easy, but she is aware not everyone is able to share their experience, “I have lost so many around me from other cancers; I cry for them.” Moreno’s outlook on life changed, and so did her purpose. She is part of Methodist Healthcare Ministries’ Refresh Campaign, a fundraising initiative that benefits several organizations. She also leads the efforts for the American Cancer Society, “I have presented to internal departments, met privately with team members, clients, shared my books, information and the will to fight.” She remains thankful for her loved ones and the faith that carried her through, “I had the power of prayers around me. We need to lean on each other, and everyone does it their way.”

The road to being a cancer survivor is often paved with struggle and heartache. For Moreno, those moments will be etched in her mind forever, “Not too many know of my bad days, how I was sick, how I didn’t want company, how I cried many times.” However, her journey is also filled with strength and perseverance. Moreno hopes to shine a light for others during their dark days, “It is time to show others how much one can do on the other side. They can fight and they can come out stronger.” Moreno is filled with hope, and a stronger sense of faith; she reminds others, “they are not alone.”