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Serving Humanity to Honor God
We are broadening the definition of health care beyond providing high-quality care when people are sick to address systemic inequities so that more people can reach their full potential for health and life.
[San Antonio, TX, February 20, 2026] – Methodist Healthcare Ministries of South Texas, Inc. (MHM) is proud to announce it has been named a finalist for the 2025 Malcolm Baldrige National Quality Award, one of six organizations nationwide to advance to the award’s final phase. This prestigious recognition reflects MHM’s commitment to performance improvement and marks a significant milestone in its multi‑year excellence journey.
In addition to being named a finalist, MHM has been honored with a Baldrige Best Practice Spotlight, a distinction created to recognize innovative, high‑impact practices demonstrated by top-performing Baldrige applicants. MHM received this honor for its Thriving Workforce strategy, an initiative that strengthens organizational culture, enhances employee engagement, and improves retention through intentional employee listening, responsive policies, and authentic engagement that affirms and builds up the dignity and gifts of each of its ‘Caring Servant’ team members.
MHM President & CEO Jaime Wesolowski celebrated the achievement, “Being recognized in the Baldrige Best Practice Spotlight is a tremendous honor—and a testament to the hard work and dedication of our 588 team members for whom this recognition marks an important milestone in MHM’s excellence journey. Together, we have strengthened our culture, improved our processes, and deepened our impact across the communities we serve, and I am immensely proud of how far we’ve come and energized by the work ahead.”
MHM’s Thriving Workforce strategy is recognized as a best practice for its mission‑centered approach to empowering its ‘Caring Servant’ team members to serve with compassion and excellence. Rooted in intentional listening and authentic engagement, the strategy emphasizes co‑designing transparent systems that ensure employees feel valued, supported, and equipped to thrive.
By empowering, engaging, and equipping its workforce, MHM directly strengthens community well‑being. High team‑member engagement and consistently low turnover preserve service continuity and trusted relationships across MHM’s 74‑county region—critical elements when serving economically disadvantaged populations. This stability drives strong organizational performance, enabling top‑decile clinical outcomes in key indicators such patient satisfaction, depression screenings, and diabetes control. MHM also models economic well‑being through substantial compensation enhancements, reflecting the thriving conditions it seeks to champion in the communities it serves.
Key drivers of the strategy include belonging, transparent leadership, shared decision‑making, meaningful recognition, and work‑life balance—reinforced through initiatives such as the Assembly peer‑recognition platform, Java with Jaime (CEO listening sessions), and organization‑wide town halls with senior leaders. A cross‑functional Thriving Workforce Taskforce provides ongoing insights into emerging needs and informs enhancements to pay, equity, and benefits, including increased minimum wages, paid parental leave, student loan repayment assistance, and expanded bereavement support.
MHM also invests in leadership development through internal programs for all tiers of staff including Ambassador Academy, Leadership Legacy, and Pathfinder, along with generous educational and certification funding available to all team members. Holistic well‑being is supported through wellness days, onsite fitness centers, volunteer time off, and pastoral care—helping position MHM as an employer of choice, recently recognized as a 2023 Top Workplace by the San Antonio Express‑News and Energage.
MHM’s recognition by Baldridge comes nearly five years after first embarking on its excellence journey, which included a systematic, organization-wide process of transformation focused on improving quality, innovation, and continuous improvement for how to best serve its patients and counties across its 74-count service area. Throughout the journey, MHM has been acknowledged by the Quality Texas Foundation with its Recognition Level Award in 2023 and the Quality Texas Foundation Governor’s Texas Award for Performance Excellence in 2024.
These milestones laid the foundation for MHM’s 2025 Baldrige Award application, which has now placed the organization among the nation’s top performers in organizational excellence.
The Baldrige Award—established by Congress and administered by NIST—is the nation’s highest presidential recognition for organizational performance excellence. It identifies role model organizations across sectors and promotes the sharing of best practices nationwide. Past awardees include top-performing nonprofits, health systems, educational institutions, and service organizations, all recognized for worldclass leadership, strategy, workforce engagement, customer focus, and results. model organizations across sectors and promotes the sharing of best practices nationwide. Past awardees include top-performing nonprofits, health systems, educational institutions, and service organizations, all recognized for worldclass leadership, strategy, workforce engagement, customer focus, and results. ‑model organizations across sectors and promotes the sharing of best practices nationwide. Past awardees include top-performing nonprofits, health systems, educational institutions, and service organizations, all recognized for world‑class leadership, strategy, workforce engagement, customer focus, and results.
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About Methodist Healthcare Ministries of South Texas, Inc. (MHM)
Methodist Healthcare Ministries broadens the definition of healthcare by providing low-cost clinical care for the uninsured and by supporting community-led efforts that improve living conditions that cause people to be sick in the first place. Using its earnings as co-owners of Methodist Healthcare, the organization strives to ensure that people who are economically disadvantaged and uninsured can live their healthiest lives. This is accomplished by advocating for, investing in and providing access to quality clinical care and addressing factors that affect health—including economic mobility, supportive relationships, food security, broadband access, and safe neighborhoods. Ultimately, the organization fulfills its mission of ‘Serving Humanity to Honor God’ by advancing health equity so that more resilient individuals and families living in its 74-county South and Central Texas service area can thrive.
[San Antonio, TX, February 20, 2026] – Methodist Healthcare Ministries of South Texas, Inc. (MHM) is proud to announce it has been named a finalist for the 2025 Malcolm Baldrige National Quality Award, one of six organizations nationwide to advance to the award’s final phase. This prestigious recognition reflects MHM’s commitment to performance improvement and marks a significant milestone in its multi‑year excellence journey.
In addition to being named a finalist, MHM has been honored with a Baldrige Best Practice Spotlight, a distinction created to recognize innovative, high‑impact practices demonstrated by top-performing Baldrige applicants. MHM received this honor for its Thriving Workforce strategy, an initiative that strengthens organizational culture, enhances employee engagement, and improves retention through intentional employee listening, responsive policies, and authentic engagement that affirms and builds up the dignity and gifts of each of its ‘Caring Servant’ team members.
MHM President & CEO Jaime Wesolowski celebrated the achievement, “Being recognized in the Baldrige Best Practice Spotlight is a tremendous honor—and a testament to the hard work and dedication of our 588 team members for whom this recognition marks an important milestone in MHM’s excellence journey. Together, we have strengthened our culture, improved our processes, and deepened our impact across the communities we serve, and I am immensely proud of how far we’ve come and energized by the work ahead.”
MHM’s Thriving Workforce strategy is recognized as a best practice for its mission‑centered approach to empowering its ‘Caring Servant’ team members to serve with compassion and excellence. Rooted in intentional listening and authentic engagement, the strategy emphasizes co‑designing transparent systems that ensure employees feel valued, supported, and equipped to thrive.
By empowering, engaging, and equipping its workforce, MHM directly strengthens community well‑being. High team‑member engagement and consistently low turnover preserve service continuity and trusted relationships across MHM’s 74‑county region—critical elements when serving economically disadvantaged populations. This stability drives strong organizational performance, enabling top‑decile clinical outcomes in key indicators such patient satisfaction, depression screenings, and diabetes control. MHM also models economic well‑being through substantial compensation enhancements, reflecting the thriving conditions it seeks to champion in the communities it serves.
Key drivers of the strategy include belonging, transparent leadership, shared decision‑making, meaningful recognition, and work‑life balance—reinforced through initiatives such as the Assembly peer‑recognition platform, Java with Jaime (CEO listening sessions), and organization‑wide town halls with senior leaders. A cross‑functional Thriving Workforce Taskforce provides ongoing insights into emerging needs and informs enhancements to pay, equity, and benefits, including increased minimum wages, paid parental leave, student loan repayment assistance, and expanded bereavement support.
MHM also invests in leadership development through internal programs for all tiers of staff including Ambassador Academy, Leadership Legacy, and Pathfinder, along with generous educational and certification funding available to all team members. Holistic well‑being is supported through wellness days, onsite fitness centers, volunteer time off, and pastoral care—helping position MHM as an employer of choice, recently recognized as a 2023 Top Workplace by the San Antonio Express‑News and Energage.
MHM’s recognition by Baldridge comes nearly five years after first embarking on its excellence journey, which included a systematic, organization-wide process of transformation focused on improving quality, innovation, and continuous improvement for how to best serve its patients and counties across its 74-count service area. Throughout the journey, MHM has been acknowledged by the Quality Texas Foundation with its Recognition Level Award in 2023 and the Quality Texas Foundation Governor’s Texas Award for Performance Excellence in 2024.
These milestones laid the foundation for MHM’s 2025 Baldrige Award application, which has now placed the organization among the nation’s top performers in organizational excellence.
The Baldrige Award—established by Congress and administered by NIST—is the nation’s highest presidential recognition for organizational performance excellence. It identifies role model organizations across sectors and promotes the sharing of best practices nationwide. Past awardees include top-performing nonprofits, health systems, educational institutions, and service organizations, all recognized for worldclass leadership, strategy, workforce engagement, customer focus, and results. model organizations across sectors and promotes the sharing of best practices nationwide. Past awardees include top-performing nonprofits, health systems, educational institutions, and service organizations, all recognized for worldclass leadership, strategy, workforce engagement, customer focus, and results. ‑model organizations across sectors and promotes the sharing of best practices nationwide. Past awardees include top-performing nonprofits, health systems, educational institutions, and service organizations, all recognized for world‑class leadership, strategy, workforce engagement, customer focus, and results.
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About Methodist Healthcare Ministries of South Texas, Inc. (MHM)
Methodist Healthcare Ministries broadens the definition of healthcare by providing low-cost clinical care for the uninsured and by supporting community-led efforts that improve living conditions that cause people to be sick in the first place. Using its earnings as co-owners of Methodist Healthcare, the organization strives to ensure that people who are economically disadvantaged and uninsured can live their healthiest lives. This is accomplished by advocating for, investing in and providing access to quality clinical care and addressing factors that affect health—including economic mobility, supportive relationships, food security, broadband access, and safe neighborhoods. Ultimately, the organization fulfills its mission of ‘Serving Humanity to Honor God’ by advancing health equity so that more resilient individuals and families living in its 74-county South and Central Texas service area can thrive.
[McAllen, TX, January 29, 2026] — Methodist Healthcare Ministries of South Texas, Inc. and Blue Zones, the global leader in longevity research and community well-being transformation, announced a partnership to launch Blue Zones IgniteTM assessment in the Rio Grande Valley. The effort begins with an in-depth readiness and feasibility assessment of the Rio Grande Valley that will help determine how to make it a healthier place to live, work, play, pray and enjoy longer, better lives.
Blue Zones uses an evidence-based, environmental approach to making healthy choices easier in the places where people spend the most time. Blue Zones will work with Methodist Healthcare Ministries and other community leaders to conduct an in-depth readiness and feasibility assessment to determine how to make it a healthier place to live, work, and thrive. Together with the community, the Blue Zones team will assess readiness and build a plan for change.
“Our mission has always been to improve the health and well-being of the communities we serve, and bringing Blue Zones Ignite to the cities of Edinburg, McAllen, Mission and Pharr is a powerful step toward that vision,” said Jaime Wesolowski, President & CEO of Methodist Healthcare Ministries. “This initiative will help us work hand-in-hand with local partners and residents to create environments that make healthy choices easier and more accessible—so that everyone has the opportunity to reach their full potential for health and life.”
The Blue Zones Approach
Blue Zones employs a proven solution in collaboration with communities to help people live better and longer lives. The company’s work is based on research and principles developed by founder Dan Buettner, a National Geographic Fellow and New York Times bestselling author, who identified the cultures of the world – or blue zones – with the healthiest, longest-living populations.
The Blue Zones approach focuses on the largest determinant of health: the environment in which we live. Instead of focusing solely on individual behavior change, Blue Zones helps communities make permanent and semi-permanent changes to policies, systems, streets, surroundings, and social networks so it's easier for residents to eat wisely, move naturally, and connect more with others as they move throughout their day. By improving the Life Radius®—the area close to home where most Americans spend 90% of their lives—Blue Zones transformations have been able to move the needle dramatically in improving overall population health and well-being. Participating communities have seen double-digit drops in obesity and smoking rates, economic investment in downtown corridors, grant funding awards to support policies and programs to improve health equity, and measurable savings in healthcare costs.
Ben Leedle, CEO of Blue Zones and Co-founder of Blue Zones Project, said: “Launching Blue Zones Ignite in the Rio Grande Valley is an exciting moment, and it’s only possible because of the leadership of Methodist Healthcare Ministries. They have a bold vision for strengthening well‑being across South Texas, and we’re excited to partner with them as this work begins.”
The Blue Zones expert team will connect with local leaders and organizations to begin immediate work assessing the strengths, needs, and challenges that residents are facing today. Blue Zones will then create a policy-focused transformation plan that, once implemented, can drive widespread improvements in well-being, reductions in healthcare costs, and improve economic vitality in the region.
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About Blue Zones
Blue Zones employs evidence-based ways to help people live better, longer. The company's work is rooted in explorations and research done by founder and National Geographic Fellow Dan Buettner in blue zones regions around the world, where people live extraordinarily long and/or happy lives. The original research and findings were released in Buettner's bestselling books The Blue Zones Solution, The Blue Zones of Happiness, The Blue Zones, Thrive, and Blue Zones Kitchen—all published by National Geographic books. A hit docuseries, Live to 100: Secrets of the Blue Zones, was released on Netflix in 2023. Using original Blue Zones research, Blue Zones works with cities and counties to make healthy choices easier through permanent and semi-permanent changes to our human-made surroundings. Participating communities have experienced double-digit drops in obesity and tobacco use and have saved millions of dollars in healthcare costs. For more information, visit www.bluezones.com.
About Methodist Healthcare Ministries of South Texas, Inc.
Methodist Healthcare Ministries broadens the definition of health care by providing low-cost clinical care for the uninsured and by supporting community-led efforts that improve living conditions that cause people to be sick in the first place. We use our earnings as co-owners of Methodist Healthcare to ensure that people who are economically disadvantaged and uninsured can live their healthiest lives. We do this by advocating for, investing in and providing access to quality clinical care and addressing factors that affect health—including economic mobility, supportive relationships, food security, broadband access, and safe neighborhoods. Ultimately, we fulfill our mission of “Serving Humanity to Honor God” by advancing health equity so that more resilient individuals & families living in the 74 counties we serve can thrive.
UPDATED: Conditions have improved, and MHM-owned facilities will reopen for operations beginning at 8:00 a.m. on Tuesday, January 27.
San Antonio (January 24, 2026) Due to expected inclement weather, all San Antonio area Methodist Healthcare Ministries facilities will be closed on Monday, January 26, 2026. This includes: Wesley Health & Wellness Center; Dixon Health & Wellness Center; George RicksSchool Based Health Center at Schertz Elementary, Wesley Nurse sites, Northwest Center Office, and the Corporate Office. Patients with existing appointments for Monday will be rescheduled.
Operations outside of the San Antonio area will follow the guidelines of local school districts. Please call your local Methodist Healthcare Ministries contact for guidance on programs and services.
All operations are scheduled to resume on Tuesday, January 27, pending safe commute conditions.
The safety of our patients, clients, and team members is of utmost importance. Visit mhm.org for the latest updates.
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About Methodist Healthcare Ministries of South Texas, Inc.
Methodist Healthcare Ministries broadens the definition of healthcare by providing low-cost clinical care for the uninsured and by supporting community-led efforts that improve living conditions that cause people to be sick in the first place. We use our earnings as co-owners ofMethodist Healthcare to ensure that people who are economically disadvantaged and uninsured can live their healthiest lives. We do this by advocating for, investing in and providing access to quality clinical care and addressing factors that affect health—including economicmobility, supportive relationships, food security, broadband access, and safe neighborhoods. Ultimately, we fulfill our mission of “Serving Humanity to Honor God” by advancing health equity so that more resilient individuals and families living in the 74 counties we serve can thrive.
San Antonio, TX (January 14, 2026) – Methodist Healthcare Ministries of South Texas, Inc. (MHM) is launching The Roots of Well-Being, a new podcast series debuting on major streaming platforms. Building upon the organization’s core mission of serving humanity to honor God, the first season delves into the voices of humanity, and the influential role they play in creating solutions that improve the health and well-being of communities across South Texas.
Hosted by former news anchor and reporter, Steven Cavazos, the series invites audiences into meaningful conversations with individuals and organizations who partner with MHM to co-design, co-create, and co-evaluate changes that positively impact their communities. Each episode offers a deeper understanding of how lived experience can lead to transformation.
“Methodist Healthcare Ministries has a deep commitment to listening and learning from those who truly understand their communities. Our team members recognize that, in an effort to advance the health and well-being of individuals and families across our service area, the right voices need to be at the table. We are thrilled that The Roots of Well-Being will bring these insightful conversations to a wider audience,” said Jaime Wesolowski, President & CEO of Methodist Healthcare Ministries.
Here is what to expect for episode 1 of The Roots of Well-Being: Connecting with Communities:
In the premiere episode, Cavazos sits down with two of MHM’s Community Council Members from the Rio Grande Valley. Community Council members serve as a bridge between the communities MHM serves and its Board of Directors. Their lived experience provides unique perspectives and insights that are shared with the Board, influencing how decisions are made and carried out. Their stories offer a first-hand look at how community insight can lead to collaboration and powerful partnerships. Audiences will gain a deeper understanding of the importance of elevating local voices in decisions that can influence health outcomes.
Release Dates:
- Part 1: January 14, 2026
- Part 2: January 28, 2026
To watch the first episode, click here.
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About Methodist Healthcare Ministries of South Texas, Inc.
Methodist Healthcare Ministries broadens the definition of health care by providing low-cost clinical care for the uninsured and by supporting community-led efforts that improve living conditions that cause people to be sick in the first place. We use our earnings as co-owners of Methodist Healthcare to ensure that people who are economically disadvantaged and uninsured can live their healthiest lives. We do this by advocating for, investing in and providing access to quality clinical care and addressing factors that affect health—including economic mobility, supportive relationships, food security, broadband access, and safe neighborhoods. Ultimately, we fulfill our mission of “Serving Humanity to Honor God” by advancing health equity so that more resilient individuals & families living in the 74 counties we serve can thrive.
